Your customers are online. It’s time to offer the service and personalization they need to decide with confidence.

 
Turn browsers into buyers with Optimy.

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Trusted by industry leaders

The ultimate LIVE chat experience

Offer customers the in-store experience online

Say goodbye to integration and implementation cycles that never end

Installing Optimy is effortless and fast. Our expert team will get you up and running in under a week, regardless of which platform your website uses.

TALK TO A SALES EXPERT NOWGET THE DEMO

Optimized for your industry

Optimy is platform, department and industry agnostic. Our clients’ success stories range across all sectors from sales, to recruiting, to support and everything in between.

With Optimy,

your product experts can:

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TALK TO AN EXPERT

LIVE!

20% increase in cart size

20% higher customer satisfaction scores

15 times more browsers become buyers

Sell more

Build loyalty

Convert your lead

Discover the impact of OUTBOUND

Start an outbound LIVE chat

Trigger an outbound LIVE chat to provide personalized support.

Review AI insights on their intent to buy.

Get data-driven support

Discover how users engage with your website.

Watch customers browse

See what our clients are saying

Optimy.ai made it easy for our sales team to bring the in-person customer interaction online

“Through [Optimy’s] LIVE video chat, our basket size increased from $125 to $400

“Optimy.ai allowed us to easily interact with our customers and keep our sales staff employed."

Jackie Zanello,
Sales Manager

Vanessa Iarocci, 
President

Anthony Sleiman, 
Vice President of Sales

Don’t wait for your customers to reach out. Start an outbound LIVE chat with Optimy

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Optimy.ai is a division of Kognitive Tech Inc. 

Deliver more value in your customer’s journey

Only 38% of companies are ready to deliver a customized online experience.
While website chat integrations promise a solution, they don’t measure up.

Conventional Chat 

 Select platform compatibility
Robotic and automated
 Security may be vulnerable
 Inbound leads only  
 2.5% click-through rate

Optimy LIVE Chat

Platform agnostic
Personalized and tailored
100% private and secure
Inbound and 
outbound leads
20% click-through rate

The ultimate
LIVE Chat Experience 

With Optimy, your product experts deliver an experience that is not only simple, convenient and customized but also completely private and secure.

Build trust and rapport through video chat – the product expert’s video is always on.

Engage your customer with collaborative browsing and screen sharing.

Start your conversation now or book it for later.

Empower your customer to communicate in their comfort zone – transition in one click between text, audio or video chat.

Reach your customers where they browse – desktop or mobile.

Gather details on their web session and what products they view.

Access real-time customer data instantly through the Agent Portal.